Most fireplace stores are retailers with a service department (maybe), but Southern Hearth & Patio is different. We see ourselves as two equal companies, a retail store AND a service and installation company. Everything we sell we install and service. In addition, we offer annual and semi-annual services on all of our grills, fireplaces and gas logs. We stock most common replacement parts and run up to five service trucks every day we are open, year round. At Southern Hearth & Patio, you are not just our customers for the day, we think of you as friends for life and we aim to take care of your service needs for years to come.
GRILL CLEANING & MAINTENANCE
Just as your car needs its oil changed and brakes serviced, your grill needs occasional attention. Over time, grease, spider webs and the elements take their toll on your grill. We train our technicians to take down your grill to its key components and deep clean them. The technician then adjusts and replace any parts as needed.
FIREPLACE & GAS LOG SERVICE
We offer in home service to clean and service gas fireplaces, checking air mix ratios, gas pressures, replace fading glowing embers and batteries in your remotes, so that you can relax and enjoy your flames from the comfort of your recliner, with the peace of mind that your fireplace is safely ready to go for the winter.
GAS FITTING AND CONNECTIONS
With two Master Gas fitters and two licensed Journeyman, you can call on Southern Hearth & Patio for all of your gas line and hook up needs. Using only the best materials and the newest, safest methods, we are Chattanooga’s “go to” folks to run gas lines, appliance hook up and installations!
OUTDOOR KITCHEN & FIREPLACE DESIGN
Want an outdoor kitchen or fire element but don’t know where to start? Start at Southern Hearth! We’ve designed hundreds of spaces and can help you “see” your project before you start the build with our 3D computer rendering. No project is too big or too small, so let us help you create your dream outdoor space!
IN HOME CONSULTATIONS
We can help with planning your new project with an onsite visit. From helping decide on the best place for a fireplace for stove to how much gas line and vent pipe you’ll need, we have the answers to your questions. With nearly 50 years of combined fireplace experience, we can help you make an informed decision.
A cracked chimney crown can easily cost $1,000 to repair. And, if left untreated, the damage can accelerate quickly, and cost you upward of $3,000. Southern Hearth and Patio can re-cover your existing crown to stop deterioration fast and for a fraction of the cost of a new crown.